Privacy Policy

Last updated: 27 May 2026

Who we are

This Privacy Policy describes how Bloom Nest ("we", "us", "our") collects, uses, and protects your personal information when you visit www.bloomnest.in or make a purchase from us.

Information we collect

  • Information you give us: name, email, phone number, shipping and billing addresses, payment details (processed securely via our payment partners — we don't store full card numbers).
  • Information we collect automatically: IP address, browser type, device, pages visited, time on site (via cookies and analytics tools like Google Analytics, Shopify Analytics, and Meta Pixel).
  • Information from third parties: if you sign in via Google, Facebook, or similar, we receive basic profile information.

How we use your information

  • To process and ship your orders
  • To communicate about your order (shipping updates, delivery confirmations)
  • To send marketing communications, with your consent — you can unsubscribe at any time
  • To improve our website, products, and customer service
  • To comply with legal obligations (tax records, GST filings, fraud prevention)

Who we share your information with

  • Shipping partners (Delhivery, Bluedart, Shiprocket) — to deliver your orders
  • Payment processors (Razorpay, Shopify Payments) — to process payments securely
  • Email & messaging providers — to send order confirmations and marketing (with consent)
  • Analytics providers — anonymised usage data only
  • Legal authorities — when required by law

We never sell your personal information.

Your rights

Under the Digital Personal Data Protection Act, 2023 (India), you have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate information
  • Request deletion of your data (subject to legal retention requirements)
  • Withdraw consent for marketing at any time
  • Lodge a complaint with the Data Protection Board of India

To exercise any of these rights, write to privacy@bloomnest.in.

Cookies

We use cookies to make the site work, remember your preferences, and analyse traffic. You can disable cookies in your browser settings, but some features may not work properly.

Data retention

We retain your order data for as long as legally required (typically 8 years for GST records in India) and your account data until you request deletion.

Children

Our products are for children, but our website is intended for use by adults. We do not knowingly collect personal information from anyone under 18.

Changes to this policy

We may update this policy from time to time. Significant changes will be communicated by email or via a notice on the site.

Contact us

Questions about privacy? Write to privacy@bloomnest.in.